DETERMINED TO
DO RIGHT
EVERYWHERE WE GO
2022 stewardship report
leadership Message
The story of 2022 is one of momentum. Whether taking care of the environment, supporting our farmers in difficult times, improving our communities, or enriching the lives of our employees and their families, we’ve made intentional progress on many of our promised commitments. This includes taking steps toward our goal of reducing our greenhouse gas (GHG) emissions by 30% before 2030, as outlined in our recently unveiled Climate Action Plan.
Many of the projects in this year’s report — from diverting food waste away from landfills to volunteering 2,000+ hours of our time — come from employees and farmer-owners seeing opportunities for improvement and taking the initiative to get it done. Since our founding 114 years ago, our pioneer spirit has guided our every move. Over the past year, the Tillamook County Creamery Association (TCCA) team has shown that spirit in ways we’re extremely proud of.
With the commitments to our six stakeholders guiding our ambitions and with a humble determination to get difficult things done the right way, our cooperative continues to build a brighter future.
PATRICK CRITESER
PRESIDENT & CEO, TCCA
OUR YEAR IN STEWARDSHIP COMMITMENTS
Every action we take as a company is in service of our six Stewardship Commitments. These commitments help us focus on the future while staying true to the values that have guided us for over a century. Here are some big wins we achieved in 2022 for each commitment:
THRIVING FARMS
0%
increase in enrollment in federal subsidy programs for broadband internet in remote areas. Broadband internet is a vital resource for our farmers and their communities. We partnered with the American Connection Corps to raise awareness of affordable broadband in Tillamook County.
HEALTHFUL COWS
0% SCORE
on the NSF International farm evaluation, which assessed our Farm Services Team and their process, communications and recordkeeping protocols with TCCA farmer-owners and milk suppliers to ensure cows stay healthy and comfortable.
INSPIRED CONSUMERS
vendor of the year
award for Target's "Food & Beverage" category for our best-in-class partnership, specifically earning recognition for leading the dairy category, having superior inventory availability and sustaining one of the highest scores for our digital marketing presence.
ENDURING ECOSYSTEMS
0%
reduction of overall GHG emissions compared to our 2020 baseline.
FULFILLED EMPLOYEES
HERITAGE HOLIDAY
was instituted, a paid day off for employees to celebrate and participate in a day that is important to them and their heritage.
ENRICHED COMMUNITIES
$0
+
funds secured for the Tillamook community as part of the grant writing workshop TCCA sponsored for local nonprofits in Tillamook County.
THRIVING FARMS
0%
increase in enrollment in federal subsidy programs for broadband internet in remote areas. Broadband internet is a vital resource for our farmers and their communities. We partnered with the American Connection Corps to raise awareness of affordable broadband in Tillamook County.
HEALTHFUL COWS
0% SCORE
on the NSF International farm evaluation, which assessed our Farm Services Team and their process, communications and recordkeeping protocols with TCCA farmer-owners and milk suppliers to ensure cows stay healthy and comfortable.
INSPIRED CONSUMERS
vendor of the year
award for Target's "Food & Beverage" category for our best-in-class partnership, specifically earning recognition for leading the dairy category, having superior inventory availability and sustaining one of the highest scores for our digital marketing presence.
ENDURING ECOSYSTEMS
0%
reduction of overall GHG emissions compared to our 2020 baseline.
FULFILLED EMPLOYEES
HERITAGE HOLIDAY
was instituted, a paid day off for employees to celebrate and participate in a day that is important to them and their heritage.
ENRICHED COMMUNITIES
$0
+
funds secured for the Tillamook community as part of the grant writing workshop TCCA sponsored for local nonprofits in Tillamook County.
how we’re
DOING RIGHT
EVERYWHERE WE GO
gri issue briefs
For a more detailed approach to what matters most to us, see our GRI Issue Briefs:
OUR COMPREHENSIVE DATA
OUR SCORECARD
OUR COMPREHENSIVE DATA
CCA is committed to large-scale sustainability initiatives at the regional, national and global levels. Our Key Performance Indicators (KPIs) are aligned with and inspired by the UN Sustainable Development Goals (SDGs), the Dairy Sustainability Framework Global Criteria, the Innovation Center for U.S. Dairy Stewardship Commitment and the National Milk Producers Federation FARM program.
Footnotes
- In previous years we had a target of -4.1% in year-over-year emissions goals. This has been replaced with annual targets for annual emissions that are on a 2020 to 2030 glide path to align with our climate action targets.
- Our waste diversion performance accounts for solid and non-hazardous materials generated across our operations, following True Zero Waste protocols. Percentages shown for 2020 and 2021 differ from previously reported due to improved data management. TCCA also diverts a significant amount of liquid waste to anaerobic digestion. If included, diversion rates would be 62%, 65% and 68% for 2020, 2021and 2022 respectively.
- Living Wage KPI shown is for all full-time employees; for all employees, including part-time, the KPI is 99%. Individual Living Wage as calculated by work location using the MIT Living Wage Calculator. The calculation follows the guidance and extra wage components as outlined in protocols developed by B Lab.™
- Employee Engagement Survey is scheduled for 2023; therefore no results are shown for 2022.
tillamook county creamery
association is a certified b corp
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*All farmers who supply milk for Tillamook products pledge to not use artificial growth hormones. The FDA has stated that no significant difference has been shown between milk derived from rBST treated and non-rBST treated cows.
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